SWITCH ENERGY– COMMITMENT TO YOUR PRIVACY

Thank you for visiting Switch Energy (www.switchenergpartners.com).To better protect your
privacy, we provide this notice explaining our information, practices and the choices you
can make about the way your information is collected and used by us. Because we gather
certain types of information about our users, we feel you should fully understand our policy
surrounding the capture and use of that information.

SHARING OF INFORMATION

Switch Energy will never share or sell information about individual users with any
third party
except to comply with applicable law or legal process or to protect personal
safety of our users or public.

THE INFORMATION WE COLLECT AND TRACK

Switch Energy gathers two types of information about users:

Voluntary submissions: Through our website, you can request product and services
information, and engage in various activities like entering contests or sweepstakes, voting
in polls or otherwise expressing an opinion, subscribing to one of our services, such as
newsletters, or participating in one of our online forums or communities.
Your personally identifiable information may be required to engage in these activities as well
as to receive products and services that you may have requested. The types of personally
identifiable information that may be collected on our website include but are not limited to:
name, address, e-mail address, telephone number, fax number, business type and utility
account number.

Types of channels where you can submit voluntary information:

  • Contact Us /Request a Quote forms: We offer forms for users to contact our customer service, sales, management, etc. to request information, ask a question or get response to anything of relevance. Your information will not be sold or shared with any third party.
  • Electronic newsletters: We will offer a free electronic newsletter to users. Switch Energy gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page. Users can also subscribe to the newsletters at the time of registration.
  • Polling: We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues. Opinions or other responses to polls are aggregated and are not identifiable to any particular user.
  • Surveys: Switch Energy may occasionally conduct user surveys to better target our content to our audience

Tracking: We may also collect certain non-personally identifiable information when you
visit our web pages or use our applications, such as the type of browser and operating
system you are using, your IP address, your device identifiers, your Internet or wireless
service provider, and location-based information.

HOW WE USE THE INFORMATION

Voluntary Submissions: Switch Energy may use the information you provide voluntarily
to fulfill requests for our products and or services, to respond to inquiries about offerings
and to offer other products, programs or services that may be of interest. We may also use
any information given by you to enhance your experience on our site, whether to provide
interactive or personalized elements on the sites or to better prepare future content based
on the interests of our users.

As stated above, we use information that you voluntarily provide in order to send out
electronic newsletters and to enable you to participate in polls, surveys, etc. We send out
newsletters to subscribers on a regular schedule and occasionally send out special editions
when we think subscribers might be particularly interested in something we are doing.

Tracking: Switch Energy uses tracking information to determine which areas of our sites
users like and don’t like based on traffic to those areas. We do not track what individual
users read, but rather how well each page performs overall. This helps us continue to build
a better service for you. We track search terms entered in search function as one of many
measures of what interests our users.

SECURITY

Switch Energy operates secure data networks protected by industry standard firewall and
password protection systems. Our security and privacy policies are periodically reviewed
and enhanced as necessary and only authorized individuals have access to the information
provided by our customers.

PRIVACY OPTIONS – OPT OUT POLICY

We give users options wherever necessary and practical. Such choices include:

  • Opting not to register to receive our e-newsletter(s)
  • Opting not to participate in certain interactive areas

YOUR CONSENT

By using this site, you consent to the collection and use of this information by Switch
Energy. If we decide to change our privacy policy, we will post those changes on this page
so that you are always aware of what information we collect, how we use it, and under what
circumstances we disclose it.

HOW TO CONTACT US

If you have any questions or concerns about Switch Energy’s Privacy Notice or its
implementation please contact us via email at customercare@switchenergypartners.com or
by clicking on the Contact Us page. You can also send mail to the following address:

Switch Energy
Attention: Consumer Care
17 High Street, 3rd Floor
Norwalk, CT 06851